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Talk to the Steryl team

Whether you are evaluating the platform, need help with a live account, or want to explore a partnership — we would like to hear from you.

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Direct contact

Support hours

Monday – Friday, 08:00 – 18:00 WAT

Critical incidents are monitored around the clock.

Faster routes

Reporting a safety concern

If you suspect counterfeit, substandard or recalled stock, email security@sterylhealth.com with the batch number and where it was obtained. Quarantine the product and do not dispense it while it is under investigation.